Manthan Legal Consulting Service

Introduction Every individual, regardless of social or economic status, is a consumer . Whether it’s buying groceries from a neighborhood shop, paying electricity bills, subscribing to online education platforms, or ordering medicines from an e-commerce site, consumption is a part of everyday life. But consumers often face unfair trade practices, defective products, misleading advertisements, and poor services . To address these issues, India has a dedicated legal framework known as consumer law . The Consumer Protection Act, 2019 , which replaced the earlier 1986 Act, is a progressive legislation that protects consumer rights and ensures fair trade practices in both traditional and digital marketplaces. This article provides a comprehensive overview of consumer law in India its importance, consumer rights, legal definitions, the concept of defective products, key amendments, and the special significance of e-commerce regulation in today’s digital economy. What is Consumer Law...